About shipping
Fast international shipping
Yes! you found the right parts for your repair
but you live thousands of miles away from Rounded where you found it.
We can imagine that you have a lot of questions and we would like to answer all of them. Just let us
start with “we do!”
we do ship internationally and far abroad, no matter where you are we will help you get the package to
your door.
What happens to your order
Awesome! Let’s imagine that you placed the order with us, what happens then?
First you will receive a confirmation email from us in which we would like to thank you for
placing the order with us and that we promise to help you.
After this the preparation begins
When everything of your order is in direct stock we will ship out the same day.
If something is not ready yet we will wait until the full order is ready and ship everything out in 1
package.
Order placed
Confirmation email
Preparation
Shipping out
Delivered
Our shipping partners
UPS Express
This is our major express service. The UPS
pickup at
Rounded logistics centre is 6pm local time.
UPS delivers packages worldwide and very fast.
You can track the whole process and have customs
support from us and UPS by phone and email.
Do you need your spare part very fast and want to enjoy
the maximal level of support? Then we advise this courier.
DHL Express
DHL Express delivery is a worldwide premium
shipment
method for fast door to door delivery. The pickup for
the delivery is 5 PM every business day. With this
shipment method you enjoy customs support, full support
about tracking and transit from DHL. Also the Rounded
support team can help you with all your questions after
the shipment is done. When your shipment is prepared
you will be notified with a tracking number by email immediately.
GLS
General Logistics Systems B.V. GLS is a
shipping company which
delivers only throughout 41 countries in Europe. This shipping method has a door to door
delivery and track and trace where you can follow the package. This option has customer
support from both us and GLS.
PostNL pakket
We have temporarily disabled PostNL's services until they rectify their delivery performance issues.
PostNL is only the Dutch national carrier whom we ship with in the Netherlands. This option has customer support from us and PostNL plus track and trace on your order.
PostNL is only the Dutch national carrier whom we ship with in the Netherlands. This option has customer support from us and PostNL plus track and trace on your order.
If you have a specific question about the delivery time
for your country, do not
hesitate to contact out customer support.
Customs & taxes
In Europe
The taxes are included in all private orders placed from and to Europe(all
countries except from the UK and Switzerland).
Business customers within the EU (if your account is not vat free please contact our sales department via this link so that they can convert your account to a vat free dealer account with a nice discount).
Business customers within the EU (if your account is not vat free please contact our sales department via this link so that they can convert your account to a vat free dealer account with a nice discount).
Outside of Europe
When you're living outside of
Europe we only charge the product that you are
buying and the actual shipping from us to your door. Please note that in this case the carrier can
charge import costs which can differ per country. For larger orders we recommend to pre check this
with your government website or ask our customer support to help you so there will not be any
suprises.
How to calculate your shipping
costs
Step1:
Go to the product page of the product that you want.
Step 2:
Below the add to cart button, you can select the country where you live, lets say the
Netherlands as an example.
Step 3:
When this works you will see the best options we offer to your country.
Step 4:
If you want you can see a more detailed summary by clicking on view more.
This is our major express service. The UPS pickup at
Rounded logistics centre is 6pm local time.
UPS delivers packages worldwide and very fast.
You can track the whole process and have customs
support from us and UPS by phone and email.
Do you need your spare part very fast and want to enjoy
the maximal level of support? Then we advise this courier.
DHL Express delivery is a worldwide premium shipment
method for fast door to door delivery. The pickup for
the delivery is 5 PM every business day. With this
shipment method you enjoy customs support, full support
about tracking and transit from DHL. Also the Rounded
support team can help you with all your questions after
the shipment is done. When your shipment is prepared
you will be notified with a tracking number by email immediately.
A global pack shipment is a small letter package which fits
through the mailbox. This shipment method uses
the normal global postage network. After your order
is packed the basic pack package will be picked up in our
distribution center with the national shipping agent and
transported by freight transport or overseas transport to
your local shipping agency. From there it will be delivered
to your address. For this shipment method, we can give
limited support.
*Has no track and trace!
*Has no track and trace!
General Logistics Systems B.V. GLS is a shipping company
which
delivers only throughout 41 countries in Europe. This shipping method has a door to door
delivery and track and trace where you can follow the package. This option has customer
support from both us and GLS.
Is the Dutch national carrier with whom we can only ship in
the
Netherlands. This option has customer support from us and PostNL plus track and trace on
your order.