About shipping

Fast international shipping

Yes! you found the right parts for your repair but you live thousands of miles away from Rounded where you found it. We can imagine that you have a lot of questions and we would like to answer all of them. Just let us start with “we do!” we do ship internationally and far abroad, no matter where you are we will help you get the package to your door.
What happens to your order

Awesome! Let’s imagine that you placed the order with us, what happens then? First you will receive a confirmation email from us in which we would like to thank you for placing the order with us and that we promise to help you. After this the preparation begins When everything of your order is in direct stock we will ship out the same day. If something is not ready yet we will wait until the full order is ready and ship everything out in 1 package.
Order placed
Confirmation email
Preparation
Shipping out
Delivered
Our shipping partners
UPS Express
This is our major express service. The UPS pickup at Rounded logistics centre is 6pm local time. UPS delivers packages worldwide and very fast. You can track the whole process and have customs support from us and UPS by phone and email. Do you need your spare part very fast and want to enjoy the maximal level of support? Then we advise this courier.
DHL Express
DHL Express delivery is a worldwide premium shipment method for fast door to door delivery. The pickup for the delivery is 5 PM every business day. With this shipment method you enjoy customs support, full support about tracking and transit from DHL. Also the Rounded support team can help you with all your questions after the shipment is done. When your shipment is prepared you will be notified with a tracking number by email immediately.
DHL + global mail
Is a combination of DHL Excpress and Global pack. First part shipped with DHL Express and the second part by national carriers in the country of destination. The pick-up for the delivery is 5PM every business day. After the package is shipped you will receive a tracking code by e-mail, this code can be used on the Deutsche post website and the website of the national courrier but does not give daily updates only the main updates. We ship daily with DHL global mail and we htink this is a good valued option for the price and delivery time if you are not in an extreme hurry.
Basic global pack normal shipment
A global pack shipment is a small letter package which fits through the mailbox. This shipment method uses the normal global postage network. After your order is packed the basic pack package will be picked up in our distribution center with the national shipping agent and transported by freight transport or overseas transport to your local shipping agency. From there it will be delivered to your address. For this shipment method, we can give limited support. *Has no track and trace!
GLS
General Logistics Systems B.V. GLS is a shipping company which delivers only throughout 41 countries in Europe. This shipping method has a door to door delivery and track and trace where you can follow the package. This option has customer support from both us and GLS.
PostNL pakket
Is the Dutch national carrier with whom we can only ship in the Netherlands. This option has customer support from us and PostNL plus track and trace on your order.
If you have a specific question about the delivery time for your country, do not hesitate to contact out customer support.
Customs & taxes
In Europe
The taxes are included in all private orders placed from and to Europe(all countries except from the UK and Switzerland).

Business customers within the EU (if your account is not vat free please contact our sales department via this link so that they can convert your account to a vat free dealer account with a nice discount).


Outside of Europe
When you're living outside of Europe we only charge the product that you are buying and the actual shipping from us to your door. Please note that in this case the carrier can charge import costs which can differ per country. For larger orders we recommend to pre check this with your government website or ask our customer support to help you so there will not be any suprises.
How to calculate your shipping costs
Step1:
Go to the product page of the product that you want.

Step 2:
Below the add to cart button, you can select the country where you live, lets say the Netherlands as an example.

Step 3:
When this works you will see the best options we offer to your country.

Step 4:
If you want you can see a more detailed summary by clicking on view more.